Privacy Policy
Last Updated: May 18, 2025
Narrative Distribution LLC ("Narrative", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit any of our websites, use our mobile or television applications, or engage with us through other digital properties we control (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
1. Scope
This Privacy Policy applies to all websites, mobile apps, television apps, and other digital properties operated or controlled by Narrative, including those with e-commerce functionality, content submission portals, or analytics tracking features. This Policy also applies to all users globally, with additional disclosures as required under international privacy laws (e.g., GDPR, UK Data Protection Act, CCPA/CPRA, etc.).
2. Information We Collect
We collect the following types of information when you interact with our Services:
a. Personal Information You Provide
We may collect personal information when you:
Fill out contact or submission forms (e.g., submitting a film, script, or pitch)
Sign up for newsletters or marketing communications
Make a purchase (e.g., movies, merchandise)
Create an account (if applicable)
Communicate with us via email or customer support
This may include:
Full name
Email address
Postal address
Phone number
Payment information (processed securely via third-party processors)
Country/region
Film or media content you submit, including metadata
b. Automatically Collected Information
When you access our Services, we automatically collect certain information, including:
IP address
Device type and identifiers
Browser type
Operating system
Referral URLs
Pages viewed
Time spent on pages
Actions taken (e.g., clicks, scrolls)
Location data (inferred or explicitly permitted)
This data is collected via:
Cookies and similar technologies (e.g., HTML5, web beacons)
Pixels (e.g., Meta Pixel, Google Ads)
Third-party analytics tools (e.g., Google Analytics, Hotjar)
You can manage or disable cookies in your browser settings.
3. How We Use Your Information
We use the information we collect to:
Operate and maintain our Services
Process transactions and deliver purchases
Respond to inquiries, submissions, and customer service requests
Send transactional and marketing communications (with your consent where required)
Optimize and personalize your user experience
Analyze trends, usage, and performance
Detect, investigate, and prevent fraud or other illegal activities
Comply with legal obligations
4. Sharing of Information
We may share your information with:
Vendors and service providers (e.g., payment processors, hosting providers, analytics tools, email marketing platforms)
Affiliated companies and partners involved in legitimate business operations
Law enforcement or regulators if required by law or to protect our rights
Buyers or successors in the event of a merger, acquisition, or asset sale
We do not sell your personal information to third parties.
5. International Data Transfers
Your information may be transferred to—and maintained on—servers located outside of your jurisdiction, including in the United States. If you are located in the European Economic Area (EEA), United Kingdom, or another region with data protection laws, we take steps to ensure your data receives an adequate level of protection, including using Standard Contractual Clauses (SCCs) and other legal mechanisms.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
For EEA, UK, and other GDPR jurisdictions:
Right to access, correct, or delete your personal data
Right to object to or restrict processing
Right to data portability
Right to withdraw consent (where applicable)
Right to lodge a complaint with a supervisory authority
For California residents (CCPA/CPRA):
Right to know what personal information we collect
Right to request deletion of personal information
Right to opt-out of “sale” or “sharing” of personal data (as defined by law)
Right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us using the information in Section 10.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including secure data storage, encryption for sensitive information, access controls, and routine monitoring. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. This includes satisfying legal, accounting, or reporting requirements.
9. Third-Party Services and Links
Our Services may contain links to other websites or services not operated by Narrative. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing personal information.
10. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal information, you may contact us at info@narrative.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the “Last Updated” at the top of this page and, where appropriate, by providing additional notice. Your continued use of our Services indicates your acceptance of the updated policy.
12. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.